1. Membership
Ruba Rewards is free to join. Member bowl-and-drink perks are available to every loyalty tier, including new members, at all Ruba locations. No points are required for these two perks. Use your own loyalty account and identify yourself before payment.

2. Weekdays: coffee or tea on us
From 9 November 2026, Monday–Friday, 11:00–17:00 local time, buy any full-price Small, Regular or Large bowl and receive one eligible coffee or tea free in the same order. Tea is always included. The current warm-drink selection is Espresso, Black Coffee, Americano, Cortado, Cappuccino, Caffe Latte and tea in the available variants. Paid extras are not included.

3. Weekends: a cold drink on us
From 14 November 2026, Saturday–Sunday during the location’s opening hours, buy any full-price bowl and receive one cold drink free from the Healthy Drinks or Other Drinks categories in the same order.

4. Ongoing offers and future changes
Both bowl-and-drink perks have no fixed end date. They continue until Ruba changes or withdraws them. They are ongoing member offers, not a lifetime guarantee. Any change or withdrawal will apply to future orders and will be announced on the Rewards page and in updated terms with an effective date before it takes effect. Where appropriate, we will also inform members through our usual communication channels. Completed redemptions and your statutory rights are not affected.

5. Limits and exclusions
One free drink per eligible order, even when an order contains several bowls. Repeat qualifying visits are welcome while the offer is active. Free bowls, catering, third-party delivery marketplaces and combinations with other free-item offers are excluded. Paid extras remain chargeable. Rewards are personal, cannot be sold or exchanged for cash, and must be used for their intended purpose. If a drink is unavailable, choose another available eligible drink.

6. How to redeem
Sign in when ordering directly online, or show your loyalty QR at a Ruba kiosk or counter. Add the full-price bowl and eligible drink to the same open, unpaid order. Select the matching voucher and redeem it before paying. The bowl remains full price; only one eligible drink becomes free. Ask the team for help before paying if the voucher does not appear or is refused.

7. Reusable vouchers
The weekday and weekend bowl-and-drink perks can be used again on later eligible orders. Their vouchers have no fixed calendar expiry while the corresponding offer remains active; codes may be renewed automatically as needed. These specific rules override the general one-use and 120-day promotional-code defaults for these two offers. A saved code does not extend an offer after an announced withdrawal.

8. Points, tiers and other rewards
Points rewards and tier benefits are separate from the ongoing bowl-and-drink perks. See the Rewards page and your loyalty account for current point costs, tier benefits and your balance. Other vouchers retain their stated conditions and expiry. Tier coffee-or-tea vouchers renew 7 days after use; monthly tier vouchers are issued on the 1st and are valid for 29 days. Check the individual voucher before redeeming. Points and vouchers have no cash value.

9. Questions
Contact info@rubafood.com or ask a Ruba team member. The Ruba business operating your chosen location is identified on your receipt and in our general Terms of Use Agreement. These Rewards Terms supplement the general terms; the specific offer rules above take priority for these member perks. Nothing here limits your mandatory consumer rights.