We’re open almost every day of the year! The only exceptions are: December 24th: 11:00 AM – 3:00 PM December 25th: Closed December 31st: 11:00 AM – 3:00 PM January 1st: Closed

It’s simple! Just go to rubafood.com/orderonline and choose your preferred location.

We partner with all major delivery services! You can get your Ruba fix on Deliveroo, Uber Eats, and Takeaway.

If you need to track your order, please contact the delivery service you ordered through. Since orders placed via external delivery partners don’t go through us directly, we can’t track or refund them. In most cases, the order will be canceled, and you’ll receive a refund. You can then simply place a new order!

We sincerely apologize for the inconvenience! While we do our best to double-check orders and minimize mistakes, but our team is only human.. If you're missing any items, please contact the delivery partner directly to request a follow-up delivery.

Please send us your full name and order number as soon as possible via our contact form so we can process your refund promptly. Once we receive your request, we’ll conduct an internal investigation. If approved, your refund will be processed within 3-5 working days.

No worries! Step 1: Contact Us Please reach out as soon as possible to prevent our team from preparing the order: Leuven, Tiensestraat – 016 414 014 Ghent – 0493 79 73 80 Antwerp – 03 386 25 16 Leuven, Rector de Somerplein – 016 67 18 20 Step 2: Request a Refund For orders placed directly on rubafood.com: Fill out our contact form Select the location where you placed the wrong order Choose "Problem with my rubafood.com order" as the category For orders placed via Uber Eats, Deliveroo, or Takeaway.com: Contact the delivery platform directly as soon as possible. Once that’s sorted, you can place a new order at the correct location.

For a full overview > Click here!

Yes, both our chicken, steak and meatballs are halal! Certificates can be requested at each restaurant location.

The vast majority of our fruits and vegetables are fresh and delivered to our restaurants daily. Our team washes, cuts, and prepares them in-house every day. Some ingredients, however, are pre-prepped or canned. This is because certain products require extensive preparation, which would increase labor costs and, in turn, our prices. Since the difference in taste for these specific items is minimal, we find this unnecessary. At Ruba, transparency is key—which is why our kitchens are always open for you to see.

Short answer: no. A Poké Bowl is a traditional Hawaiian dish typically made with raw fish, Maui onions, inamona, green onions, and sesame oil—ingredients that Ruba does not offer. Ruba was created with the goal of bringing people closer to healthy & fresh food by combining high-quality ingredients in the best possible way to deliver bowls that are both nutritious and flavorful.

Yes, our take-out and eat-in portions are exactly the same size. Our team uses fixed portioned scoops and scales to ensure consistent quantities in every bowl.

Our regular bowl weighs approximately 900g, while the large bowl is around 1200g.

Of course! You can make changes, but only within the same category. For example, you can swap one ingredient for another, but not a supplement for a premium item.

Our current vegan sauces are: Smoked BBQ Fresh Lemon Squeeze Balsamic Vinaigrette Extra Virgin Olive Oil Sriracha Hot Sauce

It’s simple! Just fill out the form on our website, select the location you'd like to work at and complete the required fields. We’ll reach out as soon as a position opens up. Due to the high number of applications, we may not be able to respond to everyone, but we’ll do our best!

Students and flexi's can choose their working days on a weekly basis. Each week, you simply submit your availability for the following week through our custom employee app.

Student and flexi shifts range from 4 to a maximum of 6 hours.

Shift times for student and flexi team members may vary from week to week. Morning shifts: Usually from 10 AM – 2 PM or 10 AM – 4 PM Evening shifts: Usually from 4 PM – 9:30 PM or 6 PM – 9:30 PM You can select your shifts on a weekly basis. More details will be provided by the restaurant manager.

Yes, we do! For orders over €150, we offer delivery within a 10 km radius of any of our restaurants. For longer distances, please reach out to us via our contact form to discuss the options.

For delivery orders, the minimum order amount is €150. For pick-up orders, there is no minimum amount.

You can order on the page 'catering'. www.rubafood.com/catering

Of course! Just add to the order notes that you'd like to receive an invoice. You'll get the invoice through mail after the order is processed.

Ruba is ready to enjoy upon delivery! Just grab a pair of utensils—we’re happy to provide them if needed.

Physical items are shipped within 2 days of ordering and delivered the next working day. You'll receive a track & trace code via email to follow your order.

You can return physical items within 14 days of purchase. Return address: Tiensestraat 71, 3000 Leuven A full refund will be processed within 7 working days after we receive the returned item(s).

Yes, of course! You can reach us at the following numbers: Leuven, Tiensestraat – 016 414 014 Ghent – 0493 79 73 80 Antwerp – 03 386 25 16 Leuven, Rector de Somerplein – 016 67 18 20

Yes! Find all emails below. - Leuven, Tiensestraat - leuven@rubafood.com - Ghent - gent@rubafood.com - Antwerp - antwerp@rubafood.com - Leuven, Rector de Somerplein - leuven@rubafood.com

That’s great! Please send details about the product you represent to info@rubafood.com. We require all relevant information via email before scheduling a face-to-face meeting. This helps us manage the high volume of inquiries efficiently.